Success Stories

Darlene S.
Kevin A.
Carmen C.
Dominique R.
Jerita K.
Andre W.
Bobbie L.
Larry T.
Darlene S.

Darlene knew she would face many obstacles getting back on the path to employment. After being out of work for two years, she reached out to the Goodwill employment specialist at partner organization Paul’s Place and got started on her goal of returning to the workforce. Her previous work history included a career in human services with many years of experience as a special education teacher, a para-educator and human services worker. Determined to do what she loved, Darlene went from being homeless, unemployed, lacking transportation and surviving cancer to finding housing, owning a vehicle and finding employment as a Mental Health Worker at Sheppard Pratt all in a span of six months. Her future goals include completing her Master’s degree in rehabilitation counseling and to one day open a transitional facility for young women.

I am thankful to Goodwill for helping me work towards my goal of pursing my passion in the human services field.

Kevin A.

Kevin came to Goodwill looking for a second chance. Despite having a college degree, he was having a hard time finding a job. A mistake had led to a brief time in prison and employers were unwilling to interview him. He enrolled in Goodwill’s Transitional Work program and was able to gain on-the-job experience as a Computer Lab Assistant, helping participants craft resumes and cover letters, search for employment opportunities and complete online job applications. Because of his calm demeanor and excellent work ethic, Kevin was offered full-time employment with Goodwill as a Job Readiness Instructor. He now teaches job readiness classes to others who need help finding employment and one day wants to own his own athletic performance company.

Goodwill gave me the opportunity to prove that you aren’t defined by your situation. If you are determined enough, you can do anything, and Goodwill is there to support you along the way.

Carmen C.

Carmen was a single mom looking for an opportunity. Her only work experience had been running a part-time babysitting service from her home and volunteering at her church. She enrolled in Goodwill’s Buena Alianza program, which provides job readiness and case management assistance to Spanish speakers. After receiving her Early Childhood Education Certificate, Carmen attended Goodwill’s Job Readiness training and learned how to create a resume and job interviewing techniques. Still having trouble finding employment, Buena Alianza staff advocated for Carmen with the Catholic Charities Head Start of Baltimore City. Catholic Charities created a position specifically for Carmen and she now works there as a bi-lingual Assistant Teacher.

Goodwill staff were patient with me and helped me through setbacks during the process of finding employment. I am grateful and excited for my new position.

Dominique R.

Dominique was a young man determined to work. He was 21, with no prior work history and a criminal background. He was being consistently turned down for jobs. He came to Goodwill to get help creating a resume and finding employment. Goodwill staff worked with Dominique to focus on his skills and abilities. He also attended Goodwill’s Expungement workshops to clean up his record and financial wellness workshops to learn about new-hire basics and budgeting. Since coming to Goodwill, Dominique has found employment and has been promoted twice in his new position.

I am thankful to Goodwill for showing me the tools I needed to become successfully employed. I look forward to being able to use what I learned in my time at Goodwill to help advance my career.

Jerita K.

Jerita knew it was time to make a change in her life. After 35 years of drug use and being in and out of the prison system, she wanted to choose a new path. While incarcerated, Jerita took Goodwill’s Job Readiness Classes and learned how to create a resume and prepare for interviews. Once released, she came to Goodwill for computer/clerical training and enrolled in a substance abuse program. She was also able to take part in Goodwill’s Transitional Work Program and gain on-the-job training in a Goodwill retail store. Since coming to Goodwill, Jerita has been able to get her driver’s license, purchase a car and open a bank account. Jerita has recently become employed as a house manager at a transitional house, and now assists other women who are returning from prison.

A lot of programs talk the talk, but they don’t walk the walk. I stand behind Goodwill because they delivered what they promised. I am very thankful Goodwill was there for me.

Andre W.

Andre was a single dad on his own. He wasn’t sure of his ability to handle one and a half year old twins. With concerns about developmental issues in the children, he enrolled in the Waverly Early Head Start Center of Goodwill. The Center provides early childhood assistance, childcare, family stability and employment readiness programs. Andre has started to set goals for himself and his family and has become an advocate for his children’s growth and development. He often speaks to other families to encourage their participation with the Center and to overcome any difficulties. Andre has just become employed in the electrical services field thanks to the help of the Center.

The Waverly Center really helped me learn about taking care of my children and myself. Armed with this knowledge, I know I will be able to find employment and be successful.

Bobbie L.

“No.” “We’re sorry.” Bobbie was getting tired of hearing these two phrases day in and day out. After completing Goodwill’s Job Readiness training program while incarcerated at the Maryland Correctional Institute for Women, Bobbie realized it would be harder than she thought to find employment. Determined to not give up, Bobbie brushed up on her interviewing skills and polished her resume. She started volunteering and helping with administrative duties at a local nonprofit and was eventually offered a job as an office assistant with full benefits.

The most important thing I learned is to realize how valuable life is and to not take everything for granted. Goodwill staff stood by my side and encouraged me not to give up.

Larry T.

Larry came to Baltimore from Washington DC, where he had gained most of his work experience. However, due to a series of costly decisions, his freedom had been jeopardized. After being released from prison, Larry returned home with no family to lean on. He came to Goodwill and enrolled in the Transitional Work Program, but found it difficult to get on-job-training while obeying the rules and regulations of the men’s shelter where he was staying. Larry was persistent and determined to make things work and change his life. He was rewarded with a full-time opportunity at Goodwill’s Operations Warehouse and was recently able to successfully move into his own residence.

I knew that I wanted to make better decisions for myself going forward. Goodwill was able to help me and gave me the opportunity to shine.