Dear Friends of Goodwill

Welcome to the 2016 Goodwill Industries of the Chesapeake, Inc. Annual Report. Please take the time to learn more about Goodwill and how our mission is Creating a Brighter Future for many in our community. 

As you may know, Goodwill Industries of the Chesapeake, Inc. provides job training, job placement and other human services for people who are unemployed or face challenges to employment, including people with significant disabilities. 

This report highlights the many successes our organization had last year in putting people to work. However, we must begin by saying that success is not possible without support from our community. Our program participants, donors, shoppers, corporate supporters and community partners are all stakeholders in our organization that has been in Baltimore since 1919.

Since Goodwill’s founding, innovation has been the key to our mission. Over the years, our programs and services have continually improved to find new ways to reach and help those facing barriers to employment. 

In 2016, Goodwill placed 3,081 individuals into jobs. Additionally, we provided 59,701 services to people in need of assistance because of physical, mental or other social barriers. This was done through a variety of programs each designed to support individuals where they need the most assistance.  Our Transitional Work Program provides on the job work experiences for those with limited or no previous experience. Buena Alianza supports Latino speaking participants in job readiness and placement services. The Waverly Early Head Start Center of Goodwill provides early childhood assistance, childcare, family stability and job readiness programs for parents and their children.

In addition to these programs, we have built on our efforts to connect Goodwill program participants to high growth, sector-specific training and employment.  Our Emerge Initiative links participants with appropriate skills training opportunities in order to increase technical skills, employability and to meet the demands of varying job opportunities.  

To support these efforts we operate one of the original social enterprises. Retail sales and donations from the public provided the largest sources of revenue for Goodwill. In 2016, we operated 29 retail locations with over 1.7 million shoppers making purchases during the year. Over 1 million contributors donated to Goodwill and we were able to keep 18 million pounds of goods out of landfills. 

While we are proud of our numbers, the Goodwill mission is best conveyed through personal stories of achievement. Individuals like Darlene (link to success page). When Darlene reached out to Goodwill she was a cancer survivor who had become homeless, unemployed and lacked transportation.  After being out of work for two years, a Goodwill employment specialist at partner organization Paul’s Place helped her return to the workforce. She is now a Mental Health Worker at Sheppard Pratt, and owns her own vehicle.

We still face major challenges in the future. Within our territory there are more than 218,000 working-age Marylanders without a high school diploma and estimations that an even greater amount requires remedial reading and math skills development even if they have a high school degree. Furthermore, the US Department of Labor reported that there are more than 72,000 unemployed individuals in our territory. 

In 2017, Goodwill will be setting a new course to address these issues. As always, we will serve those with multiple barriers to employment, but we will also build upon our services to providing lifelong career pathways and family-sustaining wages. This includes an effort to open an Adult High School.

Finally, we are most proud of our dedicated employees who live our mission every day. Over 1,300 individuals receive paychecks from Goodwill and we work every day to make this one of the best places to work in the area. 

Thank you for your support.


Jeff Jacobson, Chairman of the Board

Lisa Rusyniak, President & CEO

Board of Directors


Jeff Jacobson Board Chair Weyrich, Cronin & Sorra
Clay Henry Treasurer PNC Wealth Management
David J. Downey, Jr. Vice Chair Cushman & Wakefield
Donna Wilson Secretary Chesapeake Employers Insurance Agency
Dean Kenderdine Immediate Past Chair Maryland State Retirement Agency
Lisa Rusyniak President & CEO Goodwill Industries of the Chesapeake, Inc.


Joy Bramble The Baltimore Times
Lillian Suffolk Kilroy Community Volunteer
Kevin Byrne Baltimore Ravens
Robert Kimmons The Whiting-Turner Contracting Company
Pete Chesner McQuade Consulting
Claude Lijoi Baltimore Gas & Electric
Michele Cohen Miles & Stockbridge P.C.
Jayne Miller WBAL-TV 11
Joan Corcoran Community Volunteer
Michael Powell Gordon, Feinblatt LLC
Seth Dunbar PricewaterhouseCoopers LLP
Charles Shick Wells Fargo Bank
Joe Durham The Columbia Bank
Joel Suldan Life Bridge Health
Dennis Finnegan Howard Bank
Frances Taylor Taylor and Ryan, LLC
Kenneth Grant The Johns Hopkins Hospital
Joyce R. Van Dee, Esq. Law Offices of Joyce Rogers Van Dee
Thomas Kazmierczak T. Rowe Price Investment Services, Inc.